Infinix Mobile Phone Numbers and Emails

Customer Service:

  • +861 800 419 0525
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Infinix Mobile Emails:

Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
Technical Support
hello@infinixmobility.com
Is this your business?
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Contact Information

Infinix Mobile Website:

Infinix Mobile Help Center:

Corporate Office Address:

17th Floor, Desay Building, No.9789 Shen Nan Road, Hi-Tech Park,Nanshan District
Shenzhen, Guangdong
China

Infinix Mobile Customer Service Reviews

2.2 / 5
Poor
Zuleyka Uie
My infinix handset not working properly
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Very very very poor and very poor
Very poor infinix handset and infinix customer service number very very poor

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Abraham I Ohu
Infinix NOTE 30
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1.6

There has been no response since, INFINIX promised to get back to me about my disabled FINGERPRINT function from Device Settings.

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Naeem A Awp
I found a problem with my infinix hot 12 mobile.

I found charging problem then i claimed to the customer care saima center karachi mallinium .they give back the mobile after 1 weeks and said that its oky,but i checked and found that the problem was not resolve i claimed again they give me back after 10 day then that problem was resolved but i found the mike of phone was not working and I will send back to costomer care center.i request the company kindly response to this email with humble i purchase the mobil in may 2023.

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Vikas S Zdi
TV Repair

In SAR infinix company still nothing solve me till 1 month tv is lying per my service center since 1 month talk to customer care continue talk to there nothing solve my tv more than 1 month sir i am very upset plz solve my problem sir my tv is not working properly since last 1 month

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How Good is Infinix Mobile's Customer Service?

Cabot Fzl
Cabot Fzl
Feels Satisfied | Dec 29, 2023

Goood

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Trigg Byz
Trigg Byz
Feels Satisfied | Dec 12, 2023

According to customer. It is very good.

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Charity K Rcl
Charity K Rcl
Feels Satisfied | Nov 20, 2023

I didn't get any help

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Surya A Tia
Surya A Tia
Feels Disappointed | Feb 28, 2023

Pelayanan buruk

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Donnella Gvl
Donnella Gvl
Feels Satisfied | Jan 23, 2023

Fantastic Mobile phone sharp on internet long lasting battery an incredibly top notch Android mobile

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Summary of Infinix Mobile Customer Service Calls

3.5K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Infinix Mobile?

Product/ Service Question:

  • “I want my my sim 2 slot to be accessed in my smart 5”
  • “Phone won't work”
  • “Sim is not working in my phone”

Request for Information Question:

  • “To report about a product”
  • “For assistance”
  • “Need help with the wireless charging case”

Payments and Charges Question:

  • “Phn charger pblm”
  • “Charger not working”
  • “Hi! I have brand new Infinix smart 8 plus....but i have issues with fast charging option....i have to restart it 3..4 times for fast charging.... without restarting i takes 5 to 8 minutes to charge 1%. ...but after restarting it shows fast charging.”

Staff Question:

  • “Service matter”
  • “Complaint service centre”
  • “Service center not responding”

Account Question:

  • “I forgot my app lock password”
  • “Mara phone chury ho gaya ha ya tace Karna ha ya blocked Karna ha”
  • “Forget password”

Return/ Replace Question:

  • “Mobile exchange”
  • “New phone Infinix hot 40i slow changing problem”
  • “Phone replacement”

Cards Question:

  • “Sim card is not working”
  • “I have a problem to sim card 2 haisomi”
  • “When iput the sim card its not working”

Shipping and Delivery Question:

  • “App icon size not increase”
  • “I have forget the password of xhide so how how can I recover this issue please help”
  • “Sometime upper icons are not coming”

Activation/ Cancellation Question:

  • “Noise cancellation”
  • “My mobile got snatched yesterday so I want you to kindly deactivate my mobile permanently. Plz attend my my call”

Website/ Application Question:

  • “My phone is unable to installed a specific application”

Refund Question:

  • “My money back”

Other Question:

  • “Display problem”
  • “My mobile fingerprint option is missing”
  • “Mobile problem information”

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